Stay Roasted Membership

What happens to a roaster in my Roaster Lineup after they have delivered me coffee?

After a roaster has sent you a fresh delivery of beans they move to the bottom of your Roaster Lineup.

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How do I remove a roaster from my lineup?

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How do I change my shipping address?

You can change your shipping address directly from your Account Settings Page. 1) Enter your new shipping address in the required fields 2) Click 'Save'

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What day of the week will I receive my coffee deliveries?

Deliveries typically arrive on Wednesday or Thursday of the week you're due for a delivery; however, this timeframe is subject to change due to holidays, distance between you and the roaster, etc. You can track...

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How do I manage my roaster lineup?

1) Visit your Roaster Lineup page 2) Drag & drop roasters in the order you want them to deliver your coffee. 3) Remove a roaster by clicking the red X. If you want to add new roasters to your lineup, y...

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How do I track my latest coffee delivery?

You can track your latest coffee delivery from your profile page by clicking the truck icon.

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What do I do if there's something wrong with my coffee?

If there is anything about your coffee delivery that does not meet your expectations, please email us at support@stayroasted.com so we can understand what went wrong and do our best to make it right.

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Can I get the same coffee again? I really liked it!

That is awesome that you loved a particular coffee or roaster so much that you want a repeat. Here's how to do that: 1. Visit your Roaster Lineup page 2. Click and drag the coffee roaster that you want to ha...

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I just got my first coffee delivery and I think I'd like to make some adjustments.

Do things need a little fine tuning? Here's some options to explore before your next delivery: On Stay Roasted, we make our coffee categories fairly broad to allow for discovery and exploration of different ...

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