The Basics

How Does Stay Roasted Work?

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Where do you ship?

We ship everywhere in the United States.

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What forms of payment do you accept?

All major credit cards.

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To which plan should I subscribe?

We recommend you start with one bag per person and then adjust as necessary. You can upgrade or downgrade at any time.

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How do I use my store credits?

As a member, store credits are automatically applied to your next delivery. When you run out of credits, your active payment method is charged for any remaining balance due for that period. If you have receive...

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How do I choose my taste preferences?

Go to http://www.stayroasted.com/my-profile and you can update your taste preferences there as many times a you like.

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Do you offer ground coffee?

Nope, it just isn't as fresh as whole bean. In fact, once you grind coffee it begins to get stale in only 15 minutes! If you need help finding an affordable grinder, give us a shout on Twitter or Facebook.

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What's your return policy?

If you have an issue with a delivery of coffee, no need to send anything back. Contact us at support@stayroasted.com and we will help make things right.

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How do I add a roaster to my lineup?

Anywhere that you see a button that says "Add to My Lineup". When you click it, that roaster will be added to the bottom of your Roaster lineup. You can then position that wherever you like on your Roaster Line...

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What is my roaster lineup?

It is the list of roasters from whom you will recieve your biweekly coffee shipments. The roaster at the top of your lineup is who will send you your next shipment of freshly roasted coffee. After each shipment...

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